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Business Phone

<p>Business Phone</p>

Business Phone, evolved: Scalable communication for the future.

 

Eastlink works with smaller and larger customers to simplify and modernize their “business phone services”, taking full advantage of newer technologies including Voice Over IP (VoIP), Hosted PBX, Mobile, Microsoft Teams® or similar, and/or Session Initiation Protocol (SIP).

 

Eastlink has deep experience helping customers address use cases ranging from:

  • general office and admin staff (working from the office(s) and/or remotely),

  • common area, elevator, and alarm phone lines, 

  • auto attendant and interactive voice response (IVR),

  • more advanced PBX functionality including call queuing and contact centre use cases,

  • integrated solutions to address specific use cases.

 

While one size does not fit all, Eastlink helps customers qualify and quantify how to efficiently, and cost effectively deliver the right services for the business’s use cases.

 

We look forward to working with you to modernize your Business Phone services.

Contact us

Get more from your Phone System.

Microsoft Teams Direct Routing

Connects existing telephone infrastructure to Microsoft Teams®, enabling users to make and receive calls via Teams using your existing phone numbers, using Teams as your primary phone system, integrating it with your current PBX (Private Branch Exchange) or other telephony systems.
Learn More

Hosted Private Branch Exchange (HPBX)

Hosted Private Branch Exchange (HPBX) is a cloud-based phone system that replaces your traditional on-premise PBX hardware, delivering phone features over the Internet no longer requiring traditional phone lines, eliminates the need for on-premise hardware while offering flexibility and advanced features for your team.
Learn more

SIP Trunking

Replaces traditional phone lines by sending voice and multimedia over the internet using SIP, enabling calls, messaging, and video via a digital connection.
Learn More

PRI 

Primary Rate Interface (PRI) trunking connects business phone systems to the public telephone network, using a dedicated physical circuit to transmit voice and data.
Learn More

Looking for more information on Business Phone?

Check out our guides for help with setting up, using and managing your Business Phone features.

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Call Us

We're here from 8am-6pm AT for sales and billing questions.

 

For tech support, we're available from 8am-1am AT Monday to Sunday. Holiday hours may differ.

1-877-813-1727
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For sales questions, you can chat with us from 8am-6pm AT Monday to Friday. Holiday hours may differ.

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Send an email to [email protected] to discuss your needs or set-up an appointment. We'll get back to you quickly.

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