How We Help
Success speaks for itself
With proven results, it’s no surprise that our customers have some great things to say about our success and theirs.
Robert Salmon, CEO, OfficePort talks about choosing Eastlink Colocation Service
Kevin Saccary – Manager, Information Technology
J.W. Lindsay Enterprises Limited
We rely on Eastlink to provide LAN Extension Services and Internet access to each of our three offices. We run all of our data, voice and up to three or four 1080P videoconferences a day over their secure MPLS Network. We can connect to our remote offices now about 50X faster and our centralized Dedicated Internet service is about 20X faster than before. Our staff in Moncton and St. John’s can now open files instantly, like being right in head office! Our increased productivity pricing jobs combined with the savings from a reduction in hardware, licences and about $5000.00 a year for data back-ups more than pays for these services each and every month. We used to spend about 10% of our IT time troubleshooting, but this just works, and in the rare event we have an issue we have 24/7/365 access to the Eastlink Network Operations Centre.
Michael Renner – I.T. Manager
WBLI Chartered Accountants
We trust Eastlink Business to fulfil our local and long distance telephone, Internet and data connectivity needs. Their LAN Extension Service is a dedicated data connection between our offices which allows us to access our electronic files securely, and about 3X-5X faster than before. It also gives me the ability to remotely access our other offices for support, saving valuable time and travel expenses. We have used their Internet and telephone services for about 10 years now, and both have been rock solid. Eastlink meets or exceeds our expectations on a continuous basis.
Dr. Howard Conter – President
Family Practice Associates
We switched to Eastlink several years ago primarily because of our local dedicated account manager. He would drop in every few months to check in, build rapport with the doctors and staff and eventually earned our trust to switch our telephone lines over. The technicians were great, the switchover was seamless and our Eastlink telephone and Internet services have never gone down. But it’s the post sale local customer service and personal touch that means the most to us and why we remain a loyal customer. They continually go above and beyond for us and just get the job done. We are very satisfied with Eastlink and have never regretted our decision to switch.
Jamie Hall, Franchise Owner
Rocky Mountain Chocolate Factory
Frank LaLeune, General Manager
Courtyard Halifax Downtown
Gordie Smith, General Manager
Ashburn Golf & Country Club
Craig Sampson, VP, Operations & Derek Murrans, VP Technology
Marc Audet, Manager of Information Technology
Freelandt Caldwell Reilly LLP
“The transition to Eastlink’s Telephone Service from our current provider was seamless. In addition to this process our Account Manager uncovered financial mistakes from the previous telephone provider. This allowed FCR to recover costs that would have gone unnoticed. Our savings were well over 40% on our phone lines!
Our experience with Eastlink and our Account Manager has been exceptional. Our rep has worked proactively for our business and he represents Eastlink proudly. His knowledge of the communication industry has made our company very efficient through leading edge technology.”
Carole Lessard, Administrative Assistant
Investors Group Financial Services Inc.
I.G. Insurance Services Inc.
“The technical team at Eastlink set up our six telephone lines, including the fax line in no time. The changeover was done diligently, efficiently and without interruptions. Our Account Manager is very knowledgeable and provided us with outstanding service from the time we met with him, going over the proposal and throughout the transition period. Furthermore; he continues to contact us from time to time to ensure that we are pleased with the switch and are getting the most compatible service.
I strongly recommend Eastlink and their team to anyone looking for a change to their telephone and long distance services.”
Rod MacLeod, Manager of Information Services
Rainbow District School Board
“Rainbow District School Board (Sudbury/Espanola/Manitoulin) has been a long-standing customer with Eastlink for cable modem and Wide Area Network services since March of 2008. The decision to move to Eastlink (for business telephone services) was made clear through a head to head cost comparison with our then current provider. Eastlink was awarded the Rainbow District School Board’s 80+ business lines. I have been pleased with the level of service and timely follow-up from Eastlink and our Account Manager.”
Mr. Noel Samuels, General Manager
Holiday Inn Sudbury
“The Holiday Inn Sudbury has been a long standing customer for Cable Internet/ Fibre Internet and Cable TV services with Eastlink. The decision to move to Eastlink for Holiday Inn Sudbury’s telephone business was made clear through a head to head comparison with our current provider. Eastlink upgraded the individual 30 + business lines to a centralized PRI using fibre as a backbone. We are very pleased with this upgrade and partnership we have with our Account Manager and Eastlink.
Holiday Inn Sudbury is proud of the steps we took with Eastlink to become a leader in Northern Ontario for communications in our hotel.”
Lorrie Gates, Parish Secretary/Office Manager
St. Patrick’s Parish
“The transition to Eastlink was totally seamless for our five telephone lines. We used the opportunity to streamline our fire and burglar alarm system and their technicians were very co-operative and helpful. The installation went smoothly with no interruption to our regular telephone service.
From a business standpoint, this was a good decision because of the cost savings that have resulted with the change of telephone provider. These savings have been significant with absolutely no difference in telephone services.
Controller, Blue Star Ford Lincoln Sales Ltd.
“Eastlink has helped our business cut our phone bill into a third of what we were paying and all without any hassle or downtime for our business. They have maintained a relationship with us, and we have since switched our internet and TV services to them. It’s always a relief to be able to put a face to who you’re dealing with, and with Eastlink, we have found our match.”
Owner, Diana Sweets Restaurant
“For three years now, our internet service continues to run smoothly and quickly without interruption. The new modem has made our merchant services (Visa, Interac, & MasterCard) transactions even quicker than before. What’s really incredible is that we didn’t even ask for it! You simply took it upon yourselves to make sure we have the best and latest technology out there. In my mind, that says a lot about Eastlink. We also enjoy our phone system which gives us low flat rate long distance. It’s a nice feeling to have the very best phone and internet service in my business that money can buy. All the while, knowing I have a better deal than can be found anywhere! You guys are the best!”
Principal/COO, Listowel Christian School
“We are enjoying the reliability and the speed. We constantly have full classes of 20 or more students accessing the Internet for programs or research and we have never yet experienced connectivity or speed issues. We are broadcasting the signal throughout the building wirelessly and that appears to be great as well. It is like we are living in a new world compared to last year.”