Business Phone
Business Phone, evolved: Scalable communication for the future.
Eastlink works with smaller and larger customers to simplify and modernize their “business phone services”, taking full advantage of newer technologies including Voice Over IP (VoIP), Hosted PBX, Mobile, Microsoft Teams® or similar, and/or Session Initiation Protocol (SIP).
Eastlink has deep experience helping customers address use cases ranging from:
- general office and admin staff (working from the office(s) and/or remotely),
- common area, elevator, and alarm phone lines,
- auto attendant and interactive voice response (IVR),
- more advanced PBX functionality including call queuing and contact centre use cases,
- integrated solutions to address specific use cases.
While one size does not fit all, Eastlink helps customers qualify and quantify how to efficiency and cost effectively deliver the right services for the business’s use cases.
We look forward to working with you to modernize your Business Phone services.
Get more from your Phone System.
Microsoft Teams Direct Routing
Connects existing telephone infrastructure to Microsoft Teams®, enabling users to make and receive calls via Teams using your existing phone numbers, using Teams as your primary phone system, integrating it with your current PBX (Private Branch Exchange) or other telephony systems.
SIP Trunking
Replaces traditional phone lines by sending voice and multimedia over the internet using SIP, enabling calls, messaging, and video via a digital connection.
PRI
Primary Rate Interface (PRI) trunking connects business phone systems to the public telephone network, using a dedicated physical circuit to transmit voice and data.
