Support and Protection for Your iPhone

Why Buy AppleCare+?

Because Apple designs the iPhone, iOS, and many applications, the iPhone is a truly integrated system. And only AppleCare+ provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. Should you need repair or replacement, there are convenient service options.Eastlink offers you the convenience of adding AppleCare+ at the time of purchase starting at only $119 for 2 years.

How it Works

Every iPhone comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ for iPhone extends your coverage and adds up to two incidents of accidental damage protection every 12 months. Each incident is subject to a service fee of $39 for screen or back glass damage, or $129 for any other damage, plus applicable tax.²  In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.³

What it Covers

• 24/7 priority access to Apple experts via chat or phone³
• Mail-in repair: Mail in your iPhone using a prepaid shipping box provided by Apple⁴
• Carry-in repair: Take your iPhone to an Apple Store or other Apple Authorized Service Provider⁴
• Express Replacement Service⁴

Apple Hardware Coverage

With AppleCare+ for iPhone, Apple experts can help troubleshoot issues with your iPhone, iOS and iCloud, and Apple-branded apps, including:

• Your iPhone
• Battery¹
• Coverage for up to two incidents of accidental damage every 12 months, each subject to a service fee plus applicable tax*

Software Support Included

AppleCare+ provides repair or replacement coverage, both parts and labour, from Apple-authorized technicians. Service coverage includes the following:

• Using iOS and iCloud
• Questions about Apple-branded iPhone apps such as FaceTime, Mail, and Calendar
• Connecting to wireless networks

Purchase AppleCare+ with your new iPhone or get it within 60 days of your iPhone purchase.¹

*See AppleCare+ Terms and Conditions for complete product details.

Terms

AppleCare+ for iPhone provides coverage for up to two incidents of accidental damage from handling. Each incident is subject to a service fee of $39 for screen damage or $129 for any other damage, plus applicable tax. *Back Glass Damage coverage and fee are applicable to iPhone 12 and iPhone 13 models only.

1. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.

2. Service coverage is available only for the iPhone and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/sales-support/applecare/applecareplus/ for full details.

3. At an Apple Retail Store (inspection of iPhone and proof of purchase are required) OR call 1-800-275-2273 (requires you to run a remote diagnostic and provide proof of purchase).