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woman and man walking and using their mobile phones

Power Your Business With Our
5G Network

It's here and it's fast!

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5G is the latest generation of mobile network technology that's evolving to deliver faster speeds, more responsive connection times and greater capacity to connect millions of smart devices.

 

Faster Speed

5G technology expansion will bring theoretical peak download speeds 100x faster than 4G LTE, meaning everything you do on a 5G network will be faster. 

Greater Capacity

5G makes it possible to do more at once. 5G devices will eventually be able to manage multiple connections (10x more than 4G LTE) so you'll enjoy consistently fast speeds and performance.

More Responsive than Ever

As 5G technology expands it will provide devices with almost instantaneous response times, allowing for future applications such as self-driving cars, smart cities and more.

HRM 5G Coverage Map

New 5G Coverage for HRM

Customers around the Halifax area can now access our new 5G network.

 

 

 

 

 

 

 

Map showing 5G coming soon to Fredericton, Saint John, Charlottetown, Sydney and Annapolis Valley

5G Coverage Coming Soon

We're working to expand our 5G coverage across the Maritimes!

5G Frequently Asked Questions

Where is Eastlink’s 5G network?

Our long term goal is to offer 5G in all of our mobile coverage areas. Visit eastlink.ca/mobile/coverage for more details on current coverage and coming soon areas.

What devices are compatible on Eastlink’s 5G network?

We are happy to announce iPhone 12 and 13 series and SE (3rd generation) devices will be compatible with our 5G network. In order to enjoy 5G, these devices must be updated with Apple’s latest software. We continue to work closely with our other partners, like Samsung and LG, so customers with 5G-compatible devices can take advantage of our 5G network very soon.

What will the 5G experience be like?

Eastlink customers will immediately experience faster speeds on our 5G network in comparison to 4G LTE and these speeds will continue to get exponentially faster over time.

What will I need to do, as an Eastlink customer, to connect to 5G?

An Eastlink customer with an iPhone 12 (or 12 mini, 12 Pro or 12 Pro Max), iPhone 13 (or 13 mini, 13 Pro or 13 Pro Max) or iPhone SE (3rd generation) with the latest software installed, within Eastlink’s 5G coverage area, will automatically connect to our 5G network.

Does an Eastlink customer have to subscribe to select plans in order to take advantage of the 5G network?

No! All of our mobile plans are 5G compatible.

How will iPhone 12, 13 and SE users know they are using the 5G network?

If iPhone 12, 13 and SE (3rd generation) users have the latest software installed, and are within the 5G coverage area, they will see a “5G” indicator on the right top corner of their device.

When I make the switch to Eastlink and bring my own iPhone 12 or 13 series or SE (3rd generation) series device will it work on Eastlink’s 5G network?

Yes! iPhones that are 5G-compatible will work on our 5G network.

Is 5G roaming available?

We are working closely with our Canadian and International partner networks to be able to provide 5G roaming in the near future. Our aim is to give our customers the best possible network experience when travelling.

Is Eastlink’s 4G LTE network still available?

Of course! Areas not covered by our 5G network will continue to benefit from our fast 4G LTE network.

Do I need a 5G device in order to be on Eastlink’s network?

No, not at all. You can take advantage of our 4G LTE network. However, customers with a 5G-compatible device will be future-ready and will immediately experience the benefits of faster speeds/performance on our 5G network.

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Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.

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